Terms and Conditions
Exposure to COVID-19 is an inherent risk in any public location where people are present; we cannot guarantee you will not be exposed during your visit. By visiting Howe Caverns, you voluntarily assume all risks related to exposure to COVID-19.
Tours will be by prepaid, non-refundable reservation ONLY. We do NOT anticipate being able to accommodate walk-ins on most days due to only allowing a limited number of ticket sales per tour, per hour and per day. The ticket you purchase is for an exact date and an exact time. All tickets for any party must be purchased for the same tour time. Tickets purchased at multiple time slots CANNOT be combined.
If you are late for your tour, we most likely will NOT be able to accommodate you on another tour as they tend to sell out daily and only a limited number are available.
NO REFUNDS will be given if you are late for your pre-reserved tour. Please plan to arrive at least 15-30 minutes prior to your reserved time so you are not late and can use the restrooms if needed. There are no restrooms in the cave and you will be down there about 1.5 hours.
NO food, beverages, strollers, backpacks, or bags of any kind are permitted in the cave.
You will experience damp or wet environmental conditions, including on brick walkways where it could be wet and slippery in certain areas. You should NOT ENTER this if you are not able to walk approximately 1 mile and go up and down about 139 steps. The temperature in the cave is 52 degrees Fahrenheit (13 degrees Celsius) so a light jacket or sweatshirt and comfortable walking shoes are recommended. Flip Flops are NOT permitted in the cave.
YOU MAY NOT ENTER the attraction if you are intoxicated, under the influence of drugs, or have any type of physical limitations that will keep you from completing the tour. The cave is NOT accessible by wheelchair or any wheeled device. This attraction reserves the right to refuse admission to anyone.
THERE ARE NO REFUNDS!
Holder of this ticket understands that there is an inherent risk involved with attending this attraction. Holder voluntarily assumes all risks and dangers associated with participation in this attraction. In consideration and acceptance of entrance into this attraction, holder agrees to release the operator, its parent corporations, affiliates, officers, directors and employees and landlord from any liability, harm, injury or death, cost or expense whatsoever that may arise directly or indirectly, from attending this attraction or any of the attractions at this location
**Please note: On occasion, due to snow melt and/or heavy rain, we may experience a high water event in the cave and have to close the boat ride. This only happens a few times a year and is an act of mother nature beyond our control. Since the boat ride is only a 10 minute portion of the tour, there will be NO refunds or price adjustments should the boat ride be closed.**