Yes, Howe Caverns has security and cameras in place, as well as Sheriff and/or State Police Officers that may be on property. Howe Caverns has a ZERO TOLERANCE policy for trouble of any kind. Anyone creating an issue, causing trouble, is intoxicated or on drugs, will be ejected from the event without a refund. We want everyone to have a safe and fun time!

Absolutely, we are open rain or shine! Please remember it is always 52 degrees in the cave, so be sure to dress appropriately. A sweatshirt or sweater is recommended.

Early is always better. It is best if you arrive at least 15-30 minutes prior to the time slot you purchased your tickets for. PLEASE DO NOT ARRIVE LATE. THE SCHEDULED TIME SLOT WILL NOT WAIT FOR YOU AND YOU WILL NEED TO WAIT UNTIL THERE IS ROOM IN ANOTHER TIME SLOT. SOOOO, PLEASE DON’T BE LATE!

Parking is free and there is plenty of it in our main lot. Parking attendants will be available to assist and direct you where to go.

Yes! Group discounts are available for groups of 15 or more when arrangements are made in advance and prepaid. To book a group, please call us at 518-296-8900.

Photography and audio recording is strictly prohibited inside of our attraction. However, please feel free to take pictures with our monsters, creatures and actors in our Purgatory Lounge at the end of your tour (which is in the cave).

Yes! Howe Caverns has a cafe with pizza, hot dogs, panini’s, burgers, chicken fingers, fries…and more, including various snacks, soft drinks, water and smoothies. PLEASE REMEMBER THAT NO FOOD OR DRINK OF ANY KIND (INLCUDING WATER) IS ALLOWED IN THE CAVE.

Yes! Howe Caverns has a fairly large gift shop.

1: No pets. (Our monsters can scare them, or easily eat them)
2: No costumes, no masks or Halloween makeup. (We know who we are, we want to know who you are)
3: No outside food or drinks of any kind. We have plenty of food and drink available in our café.
4: NO ALCOHOL! If you are found to have brought any kind of alcohol for consumption on the Howe Caverns property, you will be asked to leave immediately, and you will not be offered a refund. We have our own liquor license so you can enjoy a beer or glass of wine in our café.
5: No bags of any kind will be allowed in the cave. No backpacks, no pocketbooks. A small handbag is permitted.
6: No video recording equipment of any kind. (Remember we’re watching you!)
7. No flip flops or open toed shoes.

Sure! However, cell phone use for taking photos or video is not allowed during the haunt. Be aware that we will NOT stop to look for lost cell phones (or most anything else). If we happen to find them, they will be available at our ticket office the following day. Also, be aware there is NO CELL PHONE SERVICE in the cave.

Yes. Beer and wine, and maybe a specialty cocktail or two will be available in our café. If any alcohol is brought onto our premise, you will be asked to leave with no refund.

Our monsters will not touch you, so please don’t touch them. Of course, in the darker areas, something may accidentally bump into you, but none of our actors/monsters will ever grab you or intentionally touch you.

It depends on the guest, however, it will take between 45 minutes and 1hr. We are limiting our ticket sales to a set number per hour, so as long as you are on time, there should be little, if any, wait time.

If you have a question about Howe Caverns: The Underworld, that is not answered here, feel free to contact us at 518-296-8900, or email us at Aprili@howecaverns.com

Probably. Howe Caverns: The Underworld is limiting ticket sales to a set number every hour for each night we are open. We do this so you can enjoy the experience without a large crowd in the cave and so there is no waiting in lines for hours.

No, there is no need because each ticket sold is for a scheduled time and date.

Our event is not recommended for anyone under the age of 10. Additionally, anyone under the age of 14 should be accompanied by an adult. The Underworld and its staff reserve the right to refuse entrance to anyone who appears younger than 10. Children who appear younger than 10 should be able to produce some proof of age, such as a photo ID, birth certificate, or school ID. It is best to bring proof of your child’s age, as we don’t want anyone to miss out on this once-in-a-lifetime adventure. If you have children under the age of 10, we recommend not bringing them with you. Unfortunately, we do not have a safe place where they can wait for you as you go through the cave. Keep children under 10 safe and don’t bring them to the event. We trust you, as the parent, to make the judgment call, as you know your child best. Remember, this is a Halloween event and we do not give refunds for being “too scared”.

Howe Caverns (The Underworld) is not handicap accessible. The cave consists of 139 steps and narrow walkways, and although the walkways are brick, they are wet and slippery in places, therefore, wheelchairs, strollers and crutches are not permitted in the cave.

In addition, the event may not be suitable for pregnant women, those with heart conditions, and other health concerns.

Howe Caverns has instituted a clear bag safety policy that is in effect. Howe Caverns is committed to ensuring every guests experience is second to none, and the safety of our guests is essential to maintaining this experience.

This safety policy impacts the type and size of bags that are permitted into the cave. ONLY CLEAR BAGS WILL BE ALLOWED IN THE CAVE. Guests may carry pocket items such as keys, phones, wallets and credit cards. Guests may also be permitted to carry a small clutch bag or purse approximately the size of a hand, with or without a handle or strap. An exception will be made for medically necessary items after proper inspection.

We appreciate your attention to this policy and look forward to your visit!

WARNING!

This attraction reserves the right to refuse admission to anyone. You will experience intense audio, lighting, extreme low visibility, strobe lights, fog, damp or wet environmental conditions/including on brick walkways where it could be wet and slippery in certain areas, special effects and sudden actions. You should NOT ENTER this haunted house if you suffer from heart conditions, are prone to seizures, have physical ailments, respiratory or any type of medical problem, are pregnant or suffer any form of mental disease including claustrophobia. Also, if you are not able to walk approximately 1 mile and go up and down about 139 steps, you should also refrain from entering this haunt.

DO NOT ENTER the attraction if you are intoxicated, wearing any form of cast, medical brace, using crutches, or have any type of physical limitations. The cave is NOT accessible by wheel chair. Do not enter the attraction if you are taking medication or using drugs of any type. You will not be admitted if any of these conditions are noticed by our staff.

DO NOT ENTER: IF YOU SUFFER FROM – HEART CONDITIONS – SEIZURES OR ANY TYPE OF MENTAL, PHYSICAL, RESPIRATORY AND OR OTHER MEDICAL PROBLEMS.

DO NOT smoke, run, eat or drink inside the attraction. Additionally, there is no touching of the actors, customers, or props inside the attraction. No video or flash photography may be taken inside the attraction, other than in the Purgatory Lounge, where you are encouraged to take selfies with the actors. You will not be admitted and asked to leave the property if any of these rules are not followed.

THERE ARE NO REFUNDS! ENTER AT YOUR OWN RISK! Holder of this ticket understands that there is an inherent risk involved with attending this attraction. Holder voluntarily assumes all risks and dangers associated with participation in this attraction. In consideration and acceptance of entrance into this attraction, holder agrees to release the operator, its parent corporations, affiliates, officers, directors and employees and landlord from any liability, harm, injury or death, cost or expense whatsoever that may arise directly or indirectly, from attending this attraction or any of the attractions at this location.

Again, if you violate any of these rules, or if you enter the attraction but decide you are too soft, too scared or too much of a cry-baby, and you want to leave without completing the event, you will not be given a refund. You will be lucky if you even get your soul back…which we probably acquired from you within minutes of entering this underworld!

Please Enjoy